Ratings & Reviews
Quality replacement parts for quality product
External factors caused failure of my swivel casters as they were working properly before the accident. I was very glad that Rec-Tec had an easy-to-find parts section as well as easy ordering system. I am back in business and grilling again...
Rec Tec caster wheels
First rate,like everything with Rec Tec.
REC TEC ROLLER WHEELS
Mark Gerry -
I love my rec tec grill. Although the roller blade style locking wheels work considering the weight of the grill they could probably be a size larger and stronger. I did have one bend and lose the ball bearings out of it.
Replaced old wheels with new product great fit easy exchange
Mark Cornell -
Great customer service Thank You
Keith LaVine -
Product was shipped very quickly. Taking the old caster off was problematic (had to cut it off with a hacksaw).
Rick W -
Excellent service from Rec Tec. The swivel bearings on the casters fell out, called the service dept. they sent new ones out the next day no charge. love the grill and the service.
Wheel is good easy to change using a floor jack
Had to replace the wheels on my RT-680 purchased about two years ago. The grill was never wheeled on anything except concrete patio. One of the wheels started dropping bearing out of swivel. Sent an e-mail to Rec Tec. had two new ones sent to me, in hand in 4 days. Installation took less than 5 minutes. Service was excellent and the new wheels seem to work. Grill and service get 5 star+, 4 star rating is for wheels to see if they hold up.
DONALD SAUCIER -
I HAVE A REC-TEC 680 GRILL AND I HAD A FAILURE OF ONE OF THE CASTER WHEELS.I CALLED REC TEC AND I WAS GREATED BY A FRENDLY EMPLOVEE WHO ASSISTED ME BY GETTING ME SET UP FOR A REPLACEMENT WHEEL.THE WHEEL WAS ORDERED AND RECEIVED IN NO TIME AND THE SERVICE WAS GREAT AND HASSLE FREE.
THANKS DONALD SAUCIER
Thanks for the replacement parts!
Quick shipping to replace my wheels. I move my smoker in and out of my garage walk through door every time I use it so I wore out the wheels. Great service and shipping to have these replaced. Thank you!