THE RECTEQ DIFFERENCE

Quality family Service CONVENIENCE

Just lift the horns and you will see what the definition of quality is

You asked about Quality?

recteq wood pellet grills' high quality grills icon with grill in white on black background.

HIGH QUALITY
GRILLS

The recteq is built like a tank. recteq utilizes high-quality stainless steel designed to last a lifetime. Your recteq is something you can pass down to your family as a cherished heirloom filled with years of memories.

recteq wood pellet grills' tough components icon with firepot in white on black background.

TOUGH
COMPONENTS

recteq features stainless steel grates, firepots, drip pans, and hardware. We have never in the history of our company had a firepot fail on us; we’ve even driven over it with a dump truck (we’re not kidding)!

recteq wood pellet grills' astounding customer service icon with hands shaking in white on black background.

ASTOUNDING
CUSTOMER SERVICE

You will not find a company that offers better customer service than recteq. Once you join the family, you're a member for life. Anytime you reach out you'll find someone on the other side who cares.

recteq wood pellet grills' blue ribbon warranty icon with number 1 trophy in white on black background.

BLUE RIBBON
WARRANTY

When you choose recteq, you have a company that has been standing behind its products from the start. recteq offers some of the most competitive warranties in the industry and if you encounter a problem, we’re going to make it right. It’s the right thing to do, and it’s that simple.

Welcome to the recteq family. Compilation of Video content of the recteq headquarters, the recteq wood pellet grill models in different scenes, recteq personalities, events happening at the recteq Academy premier BBQ school, food coming off of the recteq, the RECTEQ ICER coolers, and the official recteq app.

You are family

At recteq, you do not just become a transaction of the past, you become a member of the #recteqfamily for life. When you have a cooking question, give us a ring and our chefs are ready to help. If you have a question or concern about your recteq, we’ve got you covered. Every employee has and regularly cooks on their own recteq. So, no matter who you speak with, they will be knowledgeable and happy to lend a hand. We want you to live your best #recteqlifestyle, and we are here to make sure that you do just that. Becoming a part of our bbq community gives you back your free time so you can create memories with your friends and family while enjoying delicious food.

CUSTOMER SERVICE

Once you join the recteq family, you're a member for life. Whether you need to call or email, anytime you reach out you'll find someone on the other side who cares.

With world-class grills, world-class customer service, and world-class customers, it’s time to take your grilling game to the next level!

recteq customer service representative, David Hemann, at desk with headset on.
recteq customer service representative, David Hemann, at home on his deck cooking on his RT-340 wood pellet grill.

David Hemann

Customer Service Rep by day, best office golf player on the weekend! When asked to choose between our loving customers and a weekend round of golf — Hemann simply could not choose.

recteq customer service representative, Travis Mitchem, at desk with headset on.
recteq customer service representative, Travis Mitchem, at home on his deck grilling on his RT-340 and holding a football

Travis Mitchem

Customer Service Rep. by day, High School Coach by night! You can just call me Coach T! I'm a high school football coach, so I love to see my kids perform at their best!

recteq customer service representative, Mike Gulino, at desk with headset on.
recteq customer service representative, Mike Gulino, in his pro-wrestling uniform grilling on his deck on the RT-340 wood pellet grill.

Mike Gulino

Customer Service Rep. by day, Pro Wrestler by night. Runner up in 2021 recteq Hot Dog Eating Competition. Currently training for next years.

recteq customer service representative, Adam Doolittle, at desk with headset on.
recteq customer service representative, Adam Doolittle, in his backyard with his wrestling belt and grilling on his RT-B380 Bullseye wood pellet grill.

Adam Doolittle

Whether getting ready for Monday Night Raw, the ATL Falcons, or my family’s favorite night of the week, Friday Night Steak Night, my trusty O.G. Bullseye is always ready to throw down.