Ratings & Reviews
This replacement wheel was excellent
Mark Scholl -
Wheel that needed replaced had been cross threaded and I had to retap threads in the leg before I could install new wheel. Grill is back up on all wheels and is good to go.
Timothy Albin -
For the weight that this caster has on it , it works well . It does well on smooth surfaces
Top notch service
Needed to replace the swivel casters on my Rec Tec. Called customer service and they replaced them free of charge. I didn't even get charged for shipping. Could not be happier with my Rec Tec grill and service I received. Rec Tec could teach seminars on customer service.
Lost bearings on original set which was 18 months old.Offered to pay for replacements...rep wouldn't have it.Shipped free and promptly.Love my Red Tech grill... first class support!!
Warrantee and customer service
So far the grill is outstanding just a couple of small issues nothing to be concerned about and Customer Service and warrantee them people are Johnny on the spot. Called them a couple of times with a question they are very helpful walk you through it step-by-step the Grill and Customer Service are outstanding .
Reuben Quoshena -
Once again Rec Tec outone themselves once again with their excellent customer service!! Thank you AGAIN!!
Bearings blew out of my original caster. I was able to order and get shipped out pretty quickly. Installed it and Bobs your uncle! So far so good
I recently ordered these to replace the wheels on the large rec-tec grill we received 7 months ago. Wheels go on easy. The wheels we replaced had come loose and the bearings were coming out. But I think that is because of the way our grill has been maneuvered. We were taking it on an off a 1/2"-1" surface with out the wheels being square with one another. We love our rec-tec grills and having to replace parts every now and then is totally worth it to us!
You Guys Are Awesome
Ginger Dover -
My husband bought me my Rec-Tec because my Traeger was a piece of junk. We love smoked and grilled food. I am an avid smoker. I smoked for a big family reunion and we had to move the smoker through some gravel and it wasn't a fun experience. My husband bent 2 casters. So I called and ordered a whole new set. I wasn't charged a dime and the an was very kind. I catch some flack from my brother-in-law about my "pellet pooper" but I would recommend Rec-Tec to everyone!!!!! Your the Best!!!!