Ratings & Reviews
John Anderson -
As always, RECTEC team did a fabulous job in standing behind their product. I had a wheel go bad and they shipped me out a pair!! The wheels work great.
I developed a flat spot on one of the caster wheels and emailed customer service. I received an email back the same day that one was being shipped under warranty - no questions asked! Customer service with Rec Tec is off the charts and you will not find a better company that stands behind their product and supports their customers. I luv my RT-680!
Caster wheel for 680
Good replacement product. Fast shipping. No issues.
The wheel is good but if you only need one. They are different then the original. So might want to replace both.
They sent replacements out at no charge same day
Gary Zecca -
Guys at Rec Tex Rock. Wanted to purchase these caster wheels to replace the online wheels on one side of my Bull. They shipped out to me pronto and they fit perfectly. Cart now rolls smoothly.
Gracias Rec Tec!!!!!!
Caster Wheels & Leg
Mark Y -
Great Update Replacement from Original that came with Grill back in 2013.
GREAT CUSTOMER SERVICE !!!!!
Keep it up.....
Your Business will be around for a long time with this kind of service.
I am a business owner and I appreciate Great Service after the sale.
Many businesses today Lack this.... Great Job !!
Casters wheels on all 4
I installed the 4 wheels that came with the RT680 and found I was needing all 4 wheels to be swivel casters. I contacted Rec Tec and explained my problem and as expected they came through with superior customer service. I can now roll my RT 680 in and out of the corners of my small deck with ease.
Sal S. -
Must say the warranty and custermor service is exceptional!!! Can't ask for better experience than I had...BIG thank you rectec...
Dennis Biedenfeld -
Customer Service is second to none and when you call or email they answer and are 100% as following up with any issues or questions that you have on any of their products.