Ratings & Reviews
Richard Cogar -
They sent the auger motor and I received it within two days. All under warranty. REC TEC stands 100 percet behind the products.
After installing the arger and temp sensor the temperature stays "Right On"<br><br>Thanks so much for all the help
Had to replacxe
Sheila Washington -
Received my grill as a gift. The Auger motor was not working. Received the new Auger and wow what a GREAT product to have. I love it.
I AM AUGER MAAAAN !!
DAVE MURRAY -
NEW AUGER WAS INSTALLED BY ME... AUGER MAN!! IN LESS THAN A 1/2 HR. SMOKER IS BACK ON LINE AND I COULD NOT BE HAPPIER!! YOUR SUPPORT STAFF ROCKS BABY!!
Impressive Customer Service.......again
Dave Bruckner -
The auger motor on my RecTec expired. With one email, a replacement was on the way, free of charge, and I'm back up smoking again with less than a week of down-time. I continue to love my decision to choose a RecTec over competitors' pellet smokers. The only "glitch" with this order was that the motor did not come with installation instructions, but I figured it out.
Installation instructions and design need modification
Wm McMillan -
Part was replaced under warranty for auger stalling. Your support is excellent. Instructions need to be modified for the smaller grill which I have. You must remove the entire back housing to access the motor. The design for screw connecting the motor to the auger needs to be modified. Note below;<br><br>1. replace the fine thread screw with a hex or square pin. Trying to put the washer, lock washer and nut back on is like trying to thread a needle from 3' away. Almost gave up.<br>2. Drill a hole in the hex or square pin and use a small cotter lock pin.<br><br>3. the hex or square pin will prevent the cotter pin from rotating and hitting the bearing or the housing. Make the tolerance between the pin and the hole a little tighter or slot the shaft and put a tit on the pin so the pin will be tight enough and not rotate or come out when you try to install the pin.<br><br>4. if you stay with bolt/nut combination at least go with a self locking nut and a coarse thread so it will be easier to start.
It works. Auger Motor
Michael Dobrzycki -
The motor works but makes noise. Fan Blades are hitting the bolt on top and makes the noise. But I wanted to use the grill. Hope it LASTS.
Motor works fine
Jeff Janik -
I have replaced 2 auger motors recently on my 2 pits. May want to look at a shear pin that shears when the auger is stuck to keep from ruining auger motor.
New auger motor
Great product excellent service motor installed in less than 10 minutes