Our latest Wi-Fi controller represents a huge leap into the future of recteq with it’s Wi-Fi capability, allowing you to operate your grill anywhere in the world from your smartphone! The next step on the road to leading the ultimate recteq Lifestyle is to download the recteq App. Follow the link below to download the app and begin the account setup process.
*Ensure you have the latest version of the recteq app downloaded to your phone (App Store) Note: If you are unsure, delete the app from your phone and download it again.
*Create a personal account for the recteq app. Note: This will be a separate, stand-alone account for the recteq app; your web account won't have access or any bearing on the app account. Some email servers have a security protocol that is not recognized by the recteq app, and in these cases, we recommend creating a new email (Gmail) account.A Few Small Things Before We Get Started
Have your current/correct Wi-Fi password on hand. If you’re not absolutely 100% certain you have the correct password, you can navigate to your phone’s Wi-Fi settings and ‘Forget’ your home network. This will drop your home Wi-Fi connection and require you to enter your password to re-connect. Once you successfully re-connect, you can be certain you’re using the correct password.
Double check to ensure that all of your information is accurate. The app will not tell you that you misspelled your Wi-Fi password; only that you failed to connect.
If you have a dual band router, ensure you have separate network names, or SSIDs, for the 2.4 and 5.0 bands (aka 2.4 and 5.0Ghz signal, frequency, network). In order to reconnect the split networks later, we want to rename the 5.0 signal and not the 2.4 signal. This allows reconsolidation without losing the grill from the Wi-Fi network. Depending on your internet provider, you can also temporarily disable the 5Ghz network, connect the grill, and then re-enable the 5Ghz band. (RT-1250 owners do not need to complete this step)
Single band routers only operate on 2.4 and do not require this step to connect the grill.
If you are not sure if you have a dual band router, call your internet service provider and ask if you have a router carrying both 2.4GHz and 5.0GHz. If you do and they aren't separated yet, your ISP can separate them remotely.
If this is your first time connecting a grill, we are going to create a new account. If you already have an account, go ahead and sign in. You should be prompted with this page upon opening the app.
If you’re a new user, or don’t already have an account, simply tap on the ‘Sign Up’ button, and it will take you through the prompts to create an account.
Now for the connection process! Once you successfully sign in, you will see a (+) at the top right of your screen. Tap this to begin the connection process.
After tapping (+), you will see the following screen. (Read and follow the instructions that the app is displaying carefully)
Once you’re ready to start, tap the button that states ‘Grill Is Prepared and Nearby’. The screen to the right will be displayed.
After the scan is finished, you will see an option to select the device model. Select the correct model and type in the requested Wi-Fi password. NOTE: You should see the connected Wi-Fi network listed above the password that you are entering.
After you tap ‘Connect’, the device will attempt to connect the grill to the existing network. If everything was entered correctly, you will receive a success message! Time to get cooking!