Large RTD Temperature Probe

My grill was having temperature issues so I called the guys at RecTec and they new exactly what I needed. They sent me this new TEMP PROBE and in a couple of days I was back in action. They didn't charge me for it or even make me pay for shipping. Great service!!! Thanks Ben. Oh, and I called them the Sunday before 4th of July. Totally stuned me that anyone answered.

Catastrophic failure of temp controller, let the Rec-Tec overheat and start a grease fire. Explained to customer service and everything was replaced under warrant, including the computer!!!!! Outstanding company!!!

The grill was “our of commission” with this piece not working. RecTec sent it out ASAP and as soon as it wa switched out, back to grilling.

Had an issue with my probe and when I called customer they took care of me asap and I had my new one in a couple of days. This company really builds a great product and an even better relationship with its customers through excellent customer service!

What can I say about these fine folks? This has to be a review of the support not the parts as the service is waht fixed the problem. After 3 years of heavy use I finally had a problem with my 680. I was having fits from the Rectec 680 not holding correct temperature. I called and talked with Ben Lesshafft not a help desk talking head speaking broken English! Ben is the G.M. of Rectec! His walked me through several checks before deciding to rush me a control board and temp probe. These parts arrived and saved the day so to speak. Folks don't buy a Trager smoker I have seen them up-close at Home Depot they are nice but flimsy compared to Rectec's! Their quality, service and durability is hands down the best for the price!

i have cooked halibut veggies all kinds of meat set the temp and go ps the custom service is unmatched.

Great replacement probe! Really simple to replace the old worn out one!

Had to replace my RTD due to a short. Replacement item was easy to install and worked beautifully.

Had a probe issue at set up called Rec tec,they walked me through some quick troubleshooting and I had my repair part the next day.No false advertising here folks the grill is fabulous and so is the customer service,thanks Rec tec

I was having trouble getting to temp and then staying at that temp. I called customer service and they were extremely helpful running me through some tests and soon discovered it was the temp gauge. They sent it out right away and it fixed it right the first time. Easy to install! Great customer service! Thanks Rec Tec!