Ratings & Reviews
REC Tec is so easy to use, I feel like I'm cheating.
Patrick Pultz -
Rec TEC is greatest grill ever. It is easy to assemble and even easier to use. I love the part where I go to bed and when I wake up the grill is exactly the Sam tempeture as when I hit the rack.
Rec Tec Rocks
Jim Schultz -
Set it and forget it. My Mini will hold temps steady all day long. I have used it for 6 cooks now with each getting progressively better. Thanks Rec Tec
rectec customer service 2nd to none!
Dave Roberts -
Called recTec because my auger motor failed. They replaced it under warranty without hesitation. When it arrived the postal service had damaged it and they offered to send out another replacement or stated that the part that the postal service damaged was a non critical function. One of the Fan blades had broken off during shipping. THey states the purpose of the fan was for visual inspection to see the slow turning Auger working. I bonded the fan blade back on anyway cause umm just that guy. Installed and it worked flawlessly thru an hour long Tri-Tip cook so I buttoned up the back and it’s been perfect ever since.
Rectec mini smoker RT300
Brad Morgan -
My wife and I love this little thing. We're a family of four and it has plenty of cooking space for us. We keep it in our garage because it'll hopefully last longer if stored inside and also because it's small enough and doesn't take up much space. We like the fact that we can use it either as a grill or a smoker. The lower the temp the more smoke it makes and the higher the temp, less smoke and it cooks more like a grill. Very happy with this smoker and their customer service is the best I've ever had over the phone.
Replacement Auger Motor
Received new motor serveral days after diagnosing that a gear in the motor gear box had stripped. RecTec was great working to diagnose it. New moter went in great and resolved the issue. Thanks RecTec!
Darin boatman -
Customer service is the best I've ever experienced
Clinton Taylor -
Called rec tech described the problem and factory sent the replacement part PDQ the only problem was they didn't send instructions to facilitate the repair and I took most of the grill apart before realizing I only needed to remove 2 screws. New part makes a little noise but we'll see how it goes
Replacement auger motor
Michael Cox -
Thank you for sending the replacement! Your customer service is top notch! I should say though that a fan blade had broken off during shipping. I still used it seems to be working fine. Should I be concerned?
RUNNING BETTER THAN NEW!
CO GOODNIGHT -
MY 680 IS SEVERAL YEARS OLD AND IT GETS USED CONSTANTLY, THE ORIGANAL AUGRE WAS STARTING TO ACT UP SO WE REPLACED IT. REPLACEMENT WAS FAST AND EASY TO GET TO, WE DID A QUICK COOK AFTER REPLACEMENT AND IT IS WORKING FLAWLESSLY AND IS QUIETER THAN THE ORIGINAL PART.<br>ONCE AGAIN, THAANK YOU ALL FOR THE TOP NOTCH CUSTOMER SERVICE BEFORE, DURING AND AFTER THE SALE!
Robert E Greenhalgh -
I have not had time to install the motor yet, but I am very impressed with your prompt service. It sounds like the original drive mechinism had some form of plastic gears which malfunctioned. I will find out when I disassemble and will let you know if you would like. Thanks.